A recognized expert in the field of personality and leadership, Scott Golden was asked to consult with the executive team of a financial services company. The company had recently emerged from reorganization, and the executive team included a new CEO and several new senior executives who were experiencing "problems in communication." Golden conducted a series of personality and 360° Executive Team surveys with the executives. The results indicated that the "problems in communication" resulted from the team's wide diversity in personality styles coupled with a lack of specific goal clarity resulting from the reorganization.

Golden facilitated a series of Executive Team Building meetings during which survey feedback was provided and the organizational focus was re-envisioned by the team. Though some of the initial meetings were extremely contentious, the personality and team survey data proved to be extremely accurate and provided a mechanism and process for creating synergistic relations for the executive team. These processes created an environment that enabled the company to grow and become a dominant player in the marketplace.